AI Chatbot
An AI chatbot is an AI assistant trained on your own business information that answers customer questions in natural language, 24/7. It isn't a ready-made FAQ bot: it actually understands the question, remembers the conversation, takes bookings and orders, and when it isn't sure, it hands the conversation to a human instead of making something up. The assistant in the bottom-right corner of our homepage runs on the same technology — our own site is our live reference.
Do These Problems Sound Familiar?
Customer questions keep coming; your team types the same answers dozens of times a day.
The same 10 questions, every day
"How much is it?", "What time do you open?", "Do you have availability?" — half the day goes on copy-and-paste replies.
After-hours questions slip away
Many questions arrive in the evening and at the weekend; a question left until morning often means a customer who went to a competitor.
The bots you tried "didn't understand"
Ready-made bots with canned answers fall over as soon as a question is phrased a little differently; they frustrate customers and hurt the brand.
No answer for international guests
Messages in English get answered late, through a translation app — which directly means lost orders or bookings.
What Can It Do?
Capabilities are set up around your business — in a typical setup:
Trained on Your Business
Menu, price list, services, FAQ — the assistant only speaks from the knowledge base you approve.
Natural Conversation with Memory
It remembers the conversation, so it correctly understands follow-ups like "what if there are 4 of us?".
Bookings & Appointments
It checks availability, creates the booking and sends the confirmation and reminder messages.
Human Handover
On out-of-scope or sensitive topics it doesn't make things up — it passes the conversation to your team and tells the customer.
Multilingual
Talks to international guests in their own language, mainly Turkish + English.
CRM Records
Every prospect who chats lands in your CRM with their details; no question goes unrecorded.
🎬 Try it yourself: write to the booking demo like a real customer and watch the bot understand you, check availability and drop the booking into the panel (the demo is in Turkish). Or ask the assistant on our homepage something about SmartBodrum.
Booking Demo → Try the Assistant on Our Site →For the Phone: Voice Assistant New service
A separate service for customers who call instead of writing. The assistant speaks Turkish in a natural voice and is connected either to a number we provide for your business or, if you prefer, to your own number. It runs independently of the WhatsApp bot; you can use them separately or together.
Answers the call
It picks up incoming calls, introduces your business, listens to what the customer wants and answers frequently asked questions.
Takes booking and appointment requests
It takes the date and time the customer wants, their name and contact details, and records the request.
Passes on what it can't answer
When it can't answer, or when the decision is yours, it takes the customer's message and forwards it to your team.
How Does It Work?
No technical knowledge needed. Live in about 2 weeks.
Knowledge Base
Your menu, prices, services and FAQ content are compiled, and the limits of what the assistant talks about are set.
Flow Design
Welcome, Q&A, booking and human-handover scenarios are designed in your brand's voice.
Channel Setup
The web widget and/or WhatsApp are connected; calendar and CRM integrations are tested.
Live + Support
In the first month we review conversations together and enrich the knowledge base; the assistant gets better every week.
How Many Hours Does It Save? (Example Calculation)
Figures differ from business to business — an example for a business that gets ~40 customer questions a day:
A Person on the Messages, or an Assistant?
Assigning someone to watch incoming messages is both expensive and limited: one shift, one language, days off. The assistant does the same job 24/7, in several languages and at the same quality every time; your team only takes over the conversations that really need a person.
The price depends on the number of channels, the scope of the knowledge base and the integrations. You get a clear quote in a free 30-minute discovery call — no surprise costs.
Ask for a Quote on WhatsAppFrequently Asked Questions
Never Keep a Customer Waiting
In a free 30-minute discovery call, let's talk about what an assistant built for your business could do.
📱 Message on WhatsApp 📅 Book a Call