What do I need for WhatsApp automation?

A WhatsApp Business account and a phone number. SmartBodrum handles the WhatsApp Business API application and integration, and guides you step by step during setup.

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WhatsApp Automation

WhatsApp automation is a chatbot and workflow solution that lets your business reply to customer messages on WhatsApp automatically and intelligently, 24/7. SmartBodrum sets up the WhatsApp Business API integration, designs booking, order and information flows around your business, and keeps supporting you after the system goes live. Customers get an automatic reply within seconds.

🎬 Try the Live Demo 📱 Message on WhatsApp Free Discovery Call →

Published: 18 October 2026 · SmartBodrum — Bodrum, Muğla, Türkiye

Do These Problems Sound Familiar?

Handling WhatsApp by hand turns into a bottleneck that costs you customers as the business grows.

⏰

You reply to messages late

Messages that arrive during service, in the kitchen or out in the field go unanswered for hours. By the time you reply, the customer has already written to a competitor.

🌙

After-hours questions slip away

A large share of booking and price questions arrive in the evening and at the weekend. A message that comes in at night and is forgotten by morning is a lost customer.

🔁

You answer the same questions again and again

"How much is it?", "Where are you?", "Do you have availability?" — half the day goes on copy-and-paste replies, leaving no time for the real work.

📓

Bookings get lost in a notebook

A booking taken on WhatsApp is written in a notebook, never reaches the calendar and no reminder goes out — no-shows and double bookings become inevitable.

How Does WhatsApp Automation Work?

No technical knowledge needed. Four steps, live in about 2 weeks.

STEP 01

Analysis

Together we map your incoming message types, frequent questions and your booking/order flow.

STEP 02

Flow Design

We design the welcome, FAQ, booking, order and human-handover scenarios around your business.

STEP 03

API Setup

We take care of the WhatsApp Business API application, the integrations (calendar, CRM, POS) and end-to-end testing.

STEP 04

Live + Support

The system runs 24/7. The first month includes close monitoring and fine-tuning; after that, quick support over WhatsApp.

Who Is It For?

The scenarios we set up most often, remotely, for businesses across Türkiye.

🛒 E-commerce — order status + shipping and return questions 🩺 Clinics & health — appointments + reminders 📈 Agencies & consulting — quote requests + pre-qualification 🏠 Real estate — listing questions + viewing appointments 🏢 SMEs & manufacturing — dealer/supplier questions + order tracking 🍽️ Restaurants & hotels — bookings + availability questions

🎬 Try the booking bot live: write to it like a real customer and watch, step by step, how the bot understands the message, checks availability and drops the booking into the panel. (The demo is in Turkish.)

Open the Demo → rezervasyon-demo.vercel.app

What Changes?

How the system works (results differ from business to business; we measure them together using your own numbers):

Seconds

to the first automatic reply

24/7

uninterrupted customer communication

24 h

automatic appointment reminder in advance

1 panel

for all WhatsApp conversations and handovers

How Does Pricing Work?

We work on a one-time setup + monthly support model. The price depends on the number of flows, the integrations (calendar, CRM, POS) and message volume.

We give you the exact figure in a free 30-minute discovery call where we look at your business — no surprise costs. Our own WhatsApp line on this page runs on the same automation: write to us and try the system live.

Ask for a Quote on WhatsApp

Frequently Asked Questions

A WhatsApp Business account and a phone number. We handle the WhatsApp Business API application and integration, and guide you step by step during setup.

Standard packages usually go live in about 2 weeks: analysis and flow design in the first week, API integration, testing and go-live in the second.

The bot runs FAQ, booking, order and information flows automatically. For out-of-scope or sensitive topics it hands the conversation to you or your team straight away, so no customer is left without a reply.

Yes. We integrate with almost any system that has an API — including Google Calendar, Airtable, HubSpot, Monday, Notion and industry-specific software. You don't need to replace the tools you already use.

Yes. Multilingual flows can be set up, mainly Turkish and English. Automatic English replies for e-commerce sites and accommodation businesses with international customers are one of the scenarios we set up most often.

Pricing follows a one-time setup + monthly support model and depends on the number of flows, the integrations and message volume. In a free 30-minute discovery call we look at your needs and give you a clear quote with no surprises.

Let the Bot Answer Your Messages While You Run Your Business

In a free 30-minute discovery call, let's map out a WhatsApp automation plan for your business.

📱 Message on WhatsApp 📅 Book a Call